Question 1

How to integrate with Printify

Accepted Answer

How to connect your Printify account to Launch Cart

To connect Printify, please follow these steps.

In a new browser tab, open Printify.com and login. (If you haven't created your free account, you can register here for a free Printify account.)
You'll need to generate an API token first. Click on your > profile icon > connections

Click on "Generate"

Give your token a name choose "All scopes", then click "Generate token".

On the next popup, just press "close" as you wont need to do anything with this token.

Now that you've enabled an API token, you can create a new API Printify store. You can do this by clicking on > Profile icon > My stores >

Then click on "Add new store" *If you don't see a button to add a new store, then this typically means you'll need to upgrade your Printify account. Printify only allows 5 printify stores on the free plan. If you already have 5, then you need to delete un-used stores to see th

Question 2

Understand domains

Accepted Answer

What is a domain?

A domain name (also known as your store URL or link) is a unique address of your online store on the web. Your visitors and customers will use this domain to locate and visit your store from anywhere in the world. A domain is also part of your brand identity and can affect your search engine position and placement.

A domain usually contains:

The root domain — a word or words related to what your website represents. In the above example “TinyDancingHorse.com" is the root domain.
A subdomain — an optional addition to the main domain. Subdomains are created to organize and navigate to different sections of your website. In our example, “WWW” is the subdomain. Usually, folks will use "shop" or "store" as their subdomain.
A top-level domain — the last label in your domain name, in the above example it is .com.

Does my Launch Cart come with a free domain?

Yes it does. Every new Launch Cart store comes with a free domain and an included SSL certificate at no extra cost.

By default, every new store will get a free subdomain that looks something like https://MyOnlineStore.launchcart.store, where MyOnlineStore is the custom part of the domain URL that you set when you created your new store (your domain word(s) may vary). The launchcart.store is a Launch Cart domain t

Question 3

OpenNode

Accepted Answer

To enable your Launch Cart customers to pay with the cryptocurrency called Bitcoin (BTC), we recommend you set up and configure the payment method called OpenNode.

Here's how to enable Bitcoin payments via OpenNode:

Login to your Launch Cart store admin

Navigate to your Settings > Payments page.

Scroll down and find the OpenNode payment method and press "Connect and Enable"

You'll be asked to input a "Ecommerce API key" from your OpenNode.com account. (Learn how to create an OpenNode Ecommerce API key)

After your input your OpenNode Ecommerce API Key, press "save"

That's it. You're done. Your Launch Cart store will now show an option on the checkout page for your customers to pay with Bitcoin.

How do I get an OpenNode Ecommerce key?

Sign in to your OpenNode.com account or create a new account.

Once logged in, go to > Developers > Integrations, then click on "Enable" under Setup authentication.

Follow the instructions to

Question 4

Intro to payments: How do you get paid?

Accepted Answer

When a customer adds products to their cart and then goes to your store's checkout page, they can choose how they want to pay for their order using any of the payment methods that you've enabled in the > Payment page in your Launch Cart store admin. These payments are then transferred directly to your bank account or held within the payment provider's wallet online for you to use later (think of paypal.com).

Let's dive deeper.

What is a payment method?

A payment method is a 3rd-party company you use to accept payments. You can enable multiple payment methods at the same time, giving your customers different ways to pay on the checkout page.

Available payment methods in your Launch Cart store admin are:

Stripe.com (highly recommended)
Paypal.com (highly recommended)
NMI.com
OpenNode.com

Each one of these payment methods (above) will enable your store to process transactions online and accept orders from customers all over the world.

How do you enable a payment method?

Login to your Launch Cart store admin
Go to the > Payments tab
Click "enable" next to the payment method of your choice and follow through with the setup. *Only one payment method is required to enable your store to accept payments online.
Once a payment method is enabled, your store can accept orders from customers all over the world.

Which payment methods do you recommend enabling?

If you're located in these countries, we recommend using

Question 5

Customizing your store's look with CSS

Accepted Answer

If you'd like to make changes to your store's appearance that are not available by default by using the built-in theme editor, you can customize your store by adding custom CSS code to your store's theme.

What is CSS code?

CSS is the language for describing the presentation of Web pages, including colors, layout, and fonts. Inside your Launch Cart theme editor, you can insert custom CSS code to dramatically change the appearance of your online store.

How to implement custom CSS code

Login to your store admin, then go to > Appearance > Theme Editor> click on "Customize" on your active theme. Then click on "Code" on the left-hand sidebar.

On this screen, you'll be able to paste in CSS code into the "CSS Code" input box. You can also choose different destinations for your code, by selecting from the tabs on this screen.

Where to hire a CSS developer

| Recommended services from https://custom.uniquelycode.com

At Launch Cart, we don't provide CSS developer support through our email or chat support however we do recommend our team member, Rio, from https://custom.uniquelycode.com/.

He works directly with the Launch Cart team and knows Launch Cart inside and out. You can hire his developer services directly from his website.

Question 6

App sync status: Order failed to sync to App

Accepted Answer

How to check if an order was synced to a 3rd-party app?

If you've enabled a 3rd-party fulfillment app (such as Printful) and you're having problems with your Launch Cart orders syncing to the 3rd-party app, please follow these instructions to trouble shoot and fix the problem.

Reasons why a order fails to sync to 3rd-party app

The product ordered by customer doesn't exist in 3rd-party anymore?
The variant purchased by customer is no longer in stock in 3rd-party anymore.
Your Launch Cart store has lost connection between your 3rd-party app.
Your customer's address is not able to be verified by the 3rd-party app and they are declining to sync the order.
A temporally glitch in the matrix :)

Check your order "App sync status" section.

You can lookup the reason why an order failed to sync by going to >Orders, then clicking on the affected order, then scrolling down to "App sync status" section. From this section, you see either a success or failed status. If you see a "Failed" status, it should include an error code. This error code should explain why the order failed to sync. Once you make the correction, you can press the "re-sync" button to try to re-sync this order to the 3rd-party app again.

Printful error codes and what they mean:

| Error code | How to fix | | --- | --- | | Item X: Sync variant not found | Press the "re-sync" button and choose an subs

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