Go to website
All about order management, fulfilling orders, refunds and more.
App sync status: Order failed to sync to App
Syncing orders to 3rd-party fulfillment apps.
Placing a test order
How to place a test order Every smart store owner should always test their order process before their ready to launch. We highly recommend this before you send any traffic to your store. You wouldn't want to miss out on sales because something is misconfigured. Follow the instructions below to place a test order. Make sure you've enabled a payment method for your store. Visit your store's website URL in a new tab. Add any produ
What does order status "payment in progress" mean?
When an order's status says "payment in progress," what does this mean? Certain payment methods like Paypal or OpenNode require the customer to pay through a 3rd-party popup form. This form is powered by the 3rd-party. When a customer visits your checkout page, and then presses continue to use either Paypal's and OpenNode's popup checkout form, this order is marked as "payment in progress" in your Launc