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Articles on:Orders
All about order management, fulfilling orders, refunds and more.

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  • App sync status: Order failed to sync to App
    Syncing orders to 3rd-party fulfillment apps.Some readers
  • Placing a test order
    How to place a test order Every smart store owner should always test their order process before their ready to launch. We highly recommend this before you send any traffic to your store. You wouldn't want to miss out on sales because something is misconfigured. Follow the instructions below to place a test order. Make sure you've enabled a payment method for your store. Visit your store's website URL in a new tab. Add any produSome readers
  • What does order status "payment in progress" mean?
    When an order's status says "payment in progress," what does this mean? Certain payment methods like Paypal or OpenNode require the customer to pay through a 3rd-party popup form. This form is powered by the 3rd-party. When a customer visits your checkout page, and then presses continue to use either Paypal's and OpenNode's popup checkout form, this order is marked as "payment in progress" in your LauncSome readers
  • How to check if an order was synced to a 3rd-party app?
    Articles on: Orders If you've enabled a 3rd-party fulfillment app (such as Printful) and you're having problems with your Launch Cart orders syncing to the 3rd-party app, please follow these instructions to trouble shoot and fix the problem. Reasons why a order fails to sync to 3rd-party app The product ordered by customer doesn't exist in 3rd-party anymore? The variant purchased by customer is no longer in stock in 3rd-party anyFew readers
  • When an order's status says "payment in progress," what does this mean?
    Articles on: Orders Certain payment methods like Paypal or OpenNode require the customer to pay through a 3rd-party popup form. This form is powered by the 3rd-party. When a customer visits your checkout page, and then presses continue to use either Paypal's and OpenNode's popup checkout form, this order is marked as "payment in progress" iFew readers
  • How to place a test order
    Articles on: Orders Every smart store owner should always test their order process before their ready to launch. We highly recommend this before you send any traffic to your store. You wouldn't want to miss out on sales because something is misconfigured. Follow the instructions below to place a test order. Make sure you've enabled a payment method for your store. Visit your store's website URL in a new tab. Add any product to your caFew readers

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